If you are reading a pressure higher than 0 on the brew gauge you likely have a blockage somewhere within the flow path. These steps will help you find where the blockage is. If you are not reading any pressure of the brew gauge, below this first...

If you are reading a pressure higher than 0 on the brew gauge you likely have a blockage somewhere within the flow path. These steps will help you find where the blockage is.If you are not reading any pressure of the brew gauge, below this first set of troubleshooting instructions you will find a set for no pressure on the brew gauge.<h3 id="follow-the-instructions-directly-below-if-you-have-pressure-built-up-on-the-pump-gauge-right-side-when-you-lift-the-brew-lever">Follow the instructions directly below if you have pressure built up on the pump gauge (right side) when you lift the brew lever:</h3>&#xA0;Check grouphead screen for cleanliness: Ensure the grouphead screen is clean and not blocking the flow of water. Check out our guide on <a href="https://clive-coffee.gorgias.help/en-US/how-to-clean-and-backflush-e61-group-head-machines-883794" rel="noopener noreferrer" target="_blank">E61 Cleaning</a><img alt="Profitec Pro 500: Water Not Coming Out of Grouphead" class="hs-image-align-center fr-fic fr-dii" src="https://cdn2.hubspot.net/hubfs/4309359/20180430_150819-1.jpg"><a href="https://clive-coffee.gorgias.help/en-US/profitec-pro-500-panel-removal-883841" rel="noopener noreferrer" target="_blank">Remove the panels</a> from your machine.Ensure you have proper flow coming from the pump: Do this by removing the braided line from the t-valve and running the hose into a cup. You should be getting about 2 oz in 6 seconds. You can do this by setting the water tank housing to the side with the water tank in place, then running the grouphead which will activate the pump for the following troubleshooting steps.<img alt="Profitec Pro 500: Water Not Coming Out of Grouphead" class="hs-image-align-center fr-fic fr-dii" src="https://cdn2.hubspot.net/hubfs/4309359/20180430_150658-1.jpg">&#xA0;If you have flow out of the pump, you may be experiencing a blockage at the check valve: You can check for flow through the check valve by reattaching the braided line to close the system, then removing the copper pipe shown here and again checking for flow. If you do not have flow from the check valve, you should follow along with our check valve cleaning article here: <a href="https://clive-coffee.gorgias.help/en-US/profitec-pro-500-cleaning-the-check-valve-883838" rel="noopener noreferrer" target="_blank">Pro 500 Check Valve Cleaning</a><img alt="Profitec Pro 500: Water Not Coming Out of Grouphead" class="hs-image-align-center fr-fic fr-dii" src="https://cdn2.hubspot.net/hubfs/4309359/FLOW_PATH_1.jpg">&#xA0;Check the gicluer in the top of the E61:&#xA0;If you still don&#x2019;t have flow through the grouphead, check the gicleur in the top of the E61 for blockage. The center hole of the gicleur should be clean of any debris, along with the 4 holes around the outside in the body of the chamber. Use two wrenches to hold the larger, lower nut in place while you remove the top, smaller nut to reveal the inner parts shown below.<img alt="Profitec Pro 500: Water Not Coming Out of Grouphead" class="hs-image-align-center fr-fic fr-dii" src="https://cdn2.hubspot.net/hubfs/4309359/20180501_133635.jpg">&#xA0;<img alt="Profitec Pro 500: Water Not Coming Out of Grouphead" class="hs-image-align-center fr-fic fr-dii" src="https://cdn2.hubspot.net/hubfs/4309359/FLOW_PATH_2.jpg">&#xA0;<img alt="Profitec Pro 500: Water Not Coming Out of Grouphead" class="hs-image-align-center fr-fic fr-dii" src="https://cdn2.hubspot.net/hubfs/4309359/FLOW_PATH_3.jpg"><h3 id="follow-the-instructions-below-if-you-do-not-have-any-pressure-build-up-on-the-gauge-when-you-lift-the-brew-lever">Follow the instructions below if you do not have any pressure build-up on the gauge when you lift the brew lever.</h3>&#xA0;To make things easier to verify, you will need to <a href="https://clive-coffee.gorgias.help/en-US/profitec-pro-500-panel-removal-883841" rel="noopener noreferrer" target="_blank">remove the panels</a> of the Pro 500:Make sure there is no water leaking from the water inlet: The white inlet at the bottom of the water tank sleeve may potentially be cracked and have water leaking from it, not allowing proper flow into the pump. This will likely be combined with the pump making a rattling or &quot;starving&quot; noise, as it won&apos;t have any water going through it.<img alt="Profitec Pro 500: Water Not Coming Out of Grouphead" class="hs-image-align-center fr-fic fr-dii" src="https://cdn2.hubspot.net/hubfs/4309359/Screenshot_2018-05-01-09-30-08-1.jpg">The pump has failed:&#xA0;The pump may have failed, you can verify if it&apos;s pushing any water by unthreading the braided line and verifying if the water flow will come out of the line. You can accomplish this by setting the water tank to the side and lifting the brew lever to allow the pump to turn on and try to draw water.<img alt="Profitec Pro 500: Water Not Coming Out of Grouphead" class="hs-image-align-center fr-fic fr-dii" src="https://clivecoffee.zendesk.com/hc/article_attachments/360004531853/20180430_150658-1.jpg">&#xA0;

Profitec Pro 500: Water Not Coming Out of Group Head

NOTE: The steps in this guide apply to any Profitec or ECM espresso machine with a magnet sensor.NOTE: Before continuing to troubleshoot, verify that the float magnet is magnetic, is correctly installed in the reservoir, and floats when the...

NOTE: The steps in this guide apply to any Profitec or ECM espresso machine with a magnet sensor. NOTE: Before continuing to troubleshoot, verify that the float magnet is magnetic, is correctly installed in the reservoir, and floats when the reservoir is full of water. Tools Needed: - 2.5mm Allen key - 3mm Allen key - Jumper wire, paper clip, or similar. 1.&#xA0;<a href="https://clive-coffee.gorgias.help/en-US/profitec-pro-500-panel-removal-883841">Remove the panels from the machine</a>. 2. Identify the magnet sensor installed in the back of the reservoir holding tray. <img alt="Pro500_magnet_sensor_test_01-1" class="hs-image-align-none fr-fic fr-dii" height="688" src="https://4309359.fs1.hubspotusercontent-na1.net/hubfs/4309359/Pro500_magnet_sensor_test_01-1.jpg" style="height: auto; width: 688px;" width="688"> 3. Trace the white wires back to where they connect to the wires coming from the machine&apos;s computer (aka CPU). <img alt="Pro500_magnet_sensor_test_02" class="hs-image-align-none fr-fic fr-dii" height="688" src="https://4309359.fs1.hubspotusercontent-na1.net/hubfs/4309359/Pro500_magnet_sensor_test_02.jpg" style="height: auto; width: 688px;" width="688"> 4. Disconnect the magnet sensor wires. <img alt="Pro500_magnet_sensor_test_03" class="hs-image-align-none fr-fic fr-dii" height="688" src="https://4309359.fs1.hubspotusercontent-na1.net/hubfs/4309359/Pro500_magnet_sensor_test_03.jpg" style="height: auto; width: 688px;" width="688"> 5. Use your jumper wire, a strategically bent paperclip, or a similar conductive tool to connect the two wires from the machine&apos;s computer together. This will effectively bypass the magnet sensor. <img alt="Pro500_magnet_sensor_test_04" class="hs-image-align-none fr-fic fr-dii" height="688" src="https://4309359.fs1.hubspotusercontent-na1.net/hubfs/4309359/Pro500_magnet_sensor_test_04.jpg" style="height: auto; width: 688px;" width="688"> <img alt="Pro500_magnet_sensor_test_05" class="hs-image-align-none fr-fic fr-dii" height="688" src="https://4309359.fs1.hubspotusercontent-na1.net/hubfs/4309359/Pro500_magnet_sensor_test_05.jpg" style="height: auto; width: 688px;" width="688"> <img alt="Pro500_magnet_sensor_test_06" class="hs-image-align-none fr-fic fr-dii" height="688" src="https://4309359.fs1.hubspotusercontent-na1.net/hubfs/4309359/Pro500_magnet_sensor_test_06.jpg" style="height: auto; width: 688px;" width="688"> 6. Fill and install the reservoir, then power the machine on.&#xA0; <img alt="Pro500_magnet_sensor_test_07-1" class="hs-image-align-none fr-fic fr-dii" height="688" src="https://4309359.fs1.hubspotusercontent-na1.net/hubfs/4309359/Pro500_magnet_sensor_test_07-1.jpg" style="height: auto; width: 688px;" width="688"> If the machine begins to work normally, then it&apos;s very likely that the magnet sensor is not working and will need to be replaced.&#xA0; If the machine still does not power on normally, you will have to continue troubleshooting to determine the underlying cause.

Profitec Pro 500: Testing the Water Sensor

Clive Coffee

Troubleshooting

Profitec

Profitec Pro 500

Plumbing an Espresso Machine for Flojet Installation

Water Filter and Softener System Installation

The Importance of Water Composition in Espresso

Formatting Examples

How Water Affects Your Espresso Machine

Upgrading your Water Softener Cartridge from 2 Cartridges to 1

How Water Can Make or Break Your Coffee

Water

Using Grindz to Clean Your Grinder

Dialing In Your Grinder

Jammed Burrs in your Espresso Grinder

How to Clean Your Grinder

Espresso Tech 101: Testing a Motor Capacitor

Grinder Cleaning & Maintenance

Espresso Tech 101: Basic Bench Testing

Removing and Cleaning Group Head Screens

How to Clean and Backflush E61 Group Head Machines

Understanding Your Brew Pressure Gauge

Using Rinza to Clean Your Steam Wand

Steam / Hot Water Leak: Diagnosis & Repair

PID Settings and Clive Recommended Settings

How to Clean and Backflush (non-E61 Group Head) Espresso Machines

E61 Cam Lubrication for Sticky/Squeaky Brew Lever

Water: Descaling Your Espresso Machine

E61 Gicleur Inspection and Cleaning

Cup Ratings; What do they mean?

Espresso Tech 101: Vibratory Pump Re-Priming

Espresso Machine Cleaning & Maintenance

Espresso Brew Ratios From La Marzocco

What is Channeling?

How to Pull the Perfect Shot of Espresso

Single baskets: What's the deal?

How to Tamp (Correctly)

Brew Ratios, Basket Sizes, and the Confusion over a "Double Shot"

Clive's Flow Control Recipe

Coffee & Pulling Shots

Steam Wand Tips and Milk Steaming Speed

How to Make Latte Art

How to Steam Milk

Steaming Milk

Espresso 101

La Marzocco: Receiving Your Espresso Machine

Unboxing Your Machine

Machine Serial Number Locations

Unboxing

Getting Started

Repackaging the ECM Synchronika

Repackaging the Profitec Pro 700

Repackaging the LUCCA A53/A53 Mini (Vivaldi II/Mini Vivaldi II)

Repackaging the LUCCA A53/A53 Mini (Vivaldi II/Mini Vivaldi II) with Instapack

Repackaging the Profitec Pro 300

Repackaging the ECM Casa V

Repackaging the LUCCA M58

Repackaging a QM67 in Pro 500 Box

Repackaging the ECM Classika

Repackaging the Profitec Pro 600

Repackaging the Rancilio Silvia Pro or Pro X

Repackaging the Profitec Pro 500

Repackaging the Profitec Pro 800

Repackaging the ECM Puristika

Repacking the Lelit Mara X

Repackaging the Lelit Bianca

Repackaging the Lelit Elizabeth

Repackaging the Eureka Atom 65 / 75

Repackaging the Bezzera Duo DE/MN

Repackaging the Bezzera BZ10

Repackaging the Alex Duetto

Repackaging the Eureka Zenith

Repackaging the Macap M7D

Repackaging the Profitec T64

Repackaging Instructions

Clive Coffee Warranty

Repairs

Getting Warranty Service

Clive Coffee 1-year Commercial Warranty

Espresso Machine: Need Technical Assistance?

Grinders: Need Technical Assistance?

Warranty and Repairs

Credit Card Charges for Espresso Machines

Free ground shipping over $75

Changes, Holds, or Pick-Up Requests to Orders

How do I modify an order once it's been placed?

Returns & Exchanges

How to track a freight shipment

Order Changes, Returns, Shipping & Payment

Warranty, Ordering & Returns

Open Box vs Certified Pre-Owned

Trade-In Program Details

Open Box, Certified Pre-Owned & Trade-In Program

LUCCA A53 Mini: Using Pre-Infusion

LUCCA A53 Mini / Mini Vivaldi II: Draining the Boiler

LUCCA A53 Mini: User Manual

LUCCA A53 Mini: Setup Guide Video

LUCCA A53 Mini / Mini Vivaldi: Adjusting The Expansion Valve

LUCCA A53 Mini / Mini Vivaldi: Vacuum Breaker

LUCCA A53 Mini / Mini Vivaldi: Cleaning the Fill Probe

LUCCA A53 Mini / Mini Vivaldi: Replacing Safety Valve

LUCCA A53 Mini / Mini Vivaldi: Steam Boiler Temperature Sensor Cleaning and Replacement

LUCCA A53 / A53 Mini / Vivaldi / Mini Vivaldi: Cleaning or Replacing Group Head Solenoid (pre-2019)

LUCCA A53 Mini / Mini Vivaldi: Cleaning Fill Solenoid

LUCCA A53 / A53 Mini / Vivaldi: Group Head Cleaning and Maintenance

LUCCA A53 Mini / Mini Vivaldi: Hot Water Solenoid Disassembly

LUCCA A53 Mini / Mini Vivaldi: Cleaning Flow Meter

LUCCA A53 Mini / Mini Vivaldi: Cleaning Fill Probe and Sealing Boiler Connection

LUCCA A53 Mini / Mini Vivaldi: Inspecting and Cleaning the Water Tank Check Valve

LUCCA A53 Mini / Mini Vivaldi: Inspecting Inlet Tubing

Lucca A53 Mini / Mini Vivaldi: Expansion Valve (OPV) Service and Replacement

Cleaning/Maintenance

LUCCA A53 Mini: Steam Boiler Over-pressurizing

LUCCA A53 Mini / Mini Vivaldi: Vibratory Pump Replacement

LUCCA A53 Mini: No Water From Group Head

LUCCA A53 Mini: Machine Not Turning On

LUCCA A53 Mini / Mini Vivaldi: OPV / Steam Gauge Fitting Leak

LUCCA A53 Mini: Priming the pump

LUCCA A53 Mini: Steam Boiler Not Heating

LUCCA A53 Mini / Mini Vivaldi: Replacing the Steam Lever

LUCCA A53 Mini: No Hot Water From Water Tap

LUCCA A53 Mini / Mini Vivaldi: Pump Pressure Gauge Vibration/Oscillation

LUCCA A53 / A53 Mini: Flowmeter Error / Volumetric Dosing problems

LUCCA A53 / A53 Mini: Machine Tripping the GFCI

LUCCA A53 Mini: Draining Steam Boiler With No Drain Nut

LUCCA A53 / A53 Mini: 15 & 20 Amp Power Modes

LUCCA A53 Mini / Mini Vivaldi: Replacing the Pressure Gauge

LUCCA A53/A53 Mini: SSR (Solid State Relay) Replacement

Lucca A53 Mini / Mini Vivaldi: Replace Magnet Float

Lucca A53 Mini: Force-flushing the Group Head

LUCCA A53 Mini / La Spaziale Mini Vivaldi: Fuse Housing Inspection and Replacement

General Troubleshooting

LUCCA A53 Mini: Programming Steam Boiler On/Off

LUCCA A53 / A53 Mini: Programming Volumetric Settings

LUCCA A53 / A53 Mini: Programming Steam Temperature Settings

Programming

LUCCA A53 / A53 Mini: Drying Inside of Temp Probe

LUCCA A53 Mini / Mini Vivaldi: Removing Steam Boiler Fill Valve

LUCCA A53 Mini: Steam Valve Assembly Replacement

Steam Boiler Maintenance/Troubleshooting

LUCCA A53 Mini / Mini Vivaldi: Replacing Coffee Boiler Temperature Probe

LUCCA A53 / Mini / Vivaldi: Testing the Coffee Boiler Temperature Sensor

Brew Boiler Maintenance and Troubleshooting

LUCCA A53 Mini / Mini Vivaldi: Removing the Front Panel

LUCCA A53 / A53 Mini: Installing Wood Panels

LUCCA A53 / A53 Mini / Vivaldi / Mini Vivaldi: Side & Front Panel Alignment

LUCCA A53 / Mini / Vivaldi: Panel Removal

Panel Removal and Installation

LUCCA A53 Mini: Installing Drip Tray Drain

LUCCA A53 Mini: Installing a Pre-Infusion Chamber

Install Upgrades

LUCCA A53 Mini/Mini Vivaldi

LUCCA A53: Draining the Boilers

LUCCA A53 Espresso Machine: Setup Guide

LUCCA A53: User Manual

LUCCA A53: Guide to Error Codes

LUCCA A53 / La Spaziale Vivaldi: Fuse Housing Inspection and Replacement

LUCCA A53 / Vivaldi: Misaligned Pressure Gauge

LUCCA A53 / La Spaziale Vivaldi: Rotary Pump Pressure Adjustment

LUCCA A53 / Vivaldi: Fuse Inspection

LUCCA A53 / Vivaldi: Expansion Valve Adjustment and Seat Replacement

LUCCA A53 / Vivaldi: Accessing Main Computer (CPU)

LUCCA A53 / Vivaldi: 15 & 20 Amp Power Modes

LUCCA A53 / Vivaldi: Replacing Rotary Pump

General Maintenance

LUCCA A53 / Vivaldi: Cleaning the Flow Meter Gicleur

LUCCA A53 / Mini / Vivaldi: Cleaning Hot Water Tap Tubing

LUCCA A53 / Vivaldi: Cleaning Fill Solenoid

LUCCA A53 / Vivaldi: Hot Water Solenoid Disassembly

LUCCA A53 / A53 Mini / Vivaldi / Mini Vivaldi: Cleaning or Replacing Group Head Solenoid (2019-Present)

LUCCA A53 / A53 Mini / Vivaldi / Mini Vivaldi: Inspecting and Cleaning Group Head Passages