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Troubleshooting

LUCCA A53 / Vivaldi: Pump Rattle

Below are photo instructions for checking where the source of a rattling pump is coming from. Before doing this we recommend verifying that the pump is receiving appropriate water flow(~1.5 GPM). Tools required: Phillips screwdriver First, we want...

LUCCA A53 / Vivaldi: Pump Not Turning On

Before doing this tap the one cup button in a quiet room and listen to hear if the pump is still quietly "wurring" but if it is not turning the pump. If the motor is still "wurring" but the pump is not creating pressure the issue is likely a pump...

LUCCA A53: Steam Boiler Not Heating

Boiler is turned off: Turn on the steam boiler by tapping the “B” button on the control panel of the machine. You should see the boiler light begin to blink as the machine heats. Coffee boiler is not fully heated: Machines in 15 amp mode, which is...

LUCCA A53 / Vivaldi: Steam Boiler Tripping GFI

There are photos different wires to detach from the steam boiler heating assembly to discern which part is failing. Before attempting this, allow the machine to fully cool off and unplug the machine. You will then need to remove the top panel....

LUCCA A53 / Vivaldi: Steam Wand Not Closing

Tools required: adjustable wrench If none of the connection points are broken and the steam knob spins with the brass valve in the center the internal steam seat is likely compromised and needs to be replaced.

LUCCA A53: No Hot Water From Hot Water Tap

The first thing you'll want to do is verify the steam gauge on the front of the machine. Is there any pressure built up on the right side of the gauge? If not, check the next step for instructions that could solve the issue. If there is pressure...

LUCCA A53: Machine Not Turning On

LUCCA light is the only thing that is on: (Pre 2021 Models) If this is the case, then the ribbon cable on the inside of the control panel has likely come unplugged. You can follow along with our panel removal article which shows how to access the...

LUCCA A53 / Vivaldi: Flow Meter Error

When attempting to make espresso, if you see the display flash "91 92 93" (1cup) or "94 95 96" (2cup) ["85 90 95" (1cup) or "100 105 110" (2cup) on older models] there may be something obstructing the machine's flow meter. It will need to be...

LUCCA A53 Mini / DP / Vivaldi: Removing the Main Board/CPU

You'll need: - Phillips Screw driver First, you'll need to remove the panels from your machine. Locate the CPU attached to the right side of the machine. Remove the three screws fastening the CPU onto the frame of the machine. Remove the heating...