Please read carefully before operating your thermoblock, vibratory pump espresso machine. Check out our website for specifications of the Ascaso Steel DUO programmable espresso machine, including accessories and other details. For setup...

<p>Please read carefully before operating your thermoblock, vibratory pump espresso machine. Check out our website for specifications of the <a href="https://clivecoffee.com/products/ascaso-steel-duo-programmable-espresso-machine?_pos=1&amp;_psq=ascaso&amp;_ss=e&amp;_v=1.0#overview" rel="noopener">Ascaso Steel DUO programmable espresso machine,</a> including accessories and other details. For setup information, please take a look at the <a href="https://clive-coffee.gorgias.help/en-US/ascaso-steel-duo-setup-guide-884296">setup guide.</a></p><h3 id="getting-started">Getting Started:&#xA0;</h3><p>After reading through the <a href="https://clive-coffee.gorgias.help/en-US/ascaso-steel-duo-setup-guide-884296">Ascaso Steel DUO setup guide</a>, test your water. Espresso machines have specific water requirements. There are two primary considerations: <strong>filtration and hardness.&#xA0;</strong>Please carefully read about <a href="https://clive-coffee.gorgias.help/en-US/the-importance-of-water-composition-in-espresso-883777">the importance of water in espresso</a> to understand <a href="https://clive-coffee.gorgias.help/en-US/how-water-affects-your-espresso-machine-883778" rel="noopener noreferrer" target="_blank">how water affects your espresso machine</a>. For further learning, check out <a href="https://clivecoffee.com/products/coffee-school-water-101-with-third-wave-water" rel="noopener">Coffee School&apos;s Water 101</a></p><p><em>Note: It&apos;s essential to test your water, filter, and soften to obtain 35-85 ppm to avoid scale and damage to your machine. RO (reverse osmosis) or distilled water does not contain enough mineral content and could cause issues with your machine. The <a href="http://www.scaa.org/?d=water-standards&amp;page=resources" rel="noopener" target="_blank">SCA Water for Brewing Standards</a> explains what&apos;s needed to obtain water suitable for your machine and coffee.</em></p><h3 id="technical-details">Technical Details:</h3><p>Please look at the <a href="https://clivecoffee.com/products/ascaso-steel-duo-programmable-espresso-machine?_pos=1&amp;_psq=ascaso&amp;_ss=e&amp;_v=1.0#specs" rel="noopener" target="_blank">spec table on our product page</a> for a complete list of technical details.</p><h3 dir="ltr" id="isPasted"><span style="text-decoration: none; font-size: 16px;">Additional Resources:&#xA0;</span></h3><p dir="ltr"><span style="text-decoration: none; font-size: 16px;">If you need help dialing in your equipment or pulling shots, check out the articles below or&#xA0;</span><span style="font-size: 16px;"><a href="https://clivecoffee.com/pages/contact" style="text-decoration:none;"><span style="text-decoration:underline;">contact our coffee experts and technicians</span></a></span><span style="text-decoration: none; font-size: 16px;">.</span></p><ul><li style="font-size: 16px;"><a href="https://clivecoffee.com/blogs/learn/how-to-make-great-espresso" style="text-decoration:none;"><span style="text-decoration:underline;">How to Pull the Perfect Shot</span></a></li><li style="font-size: 16px;"><a href="https://help.clivecoffee.com/en-US/dialing-in-your-grinder-883801" style="text-decoration:none;"><span style="text-decoration:underline;">Dialing In Your Grinder</span></a></li><li style="font-size: 16px;"><a href="https://clivecoffee.com/products/home-barista-online-intro-to-espresso" style="text-decoration:none;"><span style="text-decoration:underline;">Coffee School: Intro to Espresso</span></a><span style="text-decoration: none;">&#xA0;</span></li><li style="font-size: 16px;"><a href="https://help.clivecoffee.com/en-US/articles/getting-started-203675" style="text-decoration:none;"><span style="text-decoration:underline;">Clive Help Center: Getting Started</span></a></li><li style="font-size: 16px;"><a href="https://clivecoffee.com/blogs/learn/espresso-machine-cleaning-maintenance" style="text-decoration:none;"><span style="text-decoration:underline;">Cleaning &amp; Maintenance</span></a></li><li style="font-size: 16px;"><a href="https://clivecoffee.com/blogs/learn" style="text-decoration:none;"><span style="text-decoration:underline;">Clive Coffee: Blogs &amp; Videos</span></a></li><li style="font-size: 16px;"><a href="https://links.imagerelay.com/cdn/2615/ql/31dd4c172cfe4d918730bc735ae333a1/MAN.38_V8_-_MANUAL_STEEL-STEEL_PID_2022--1-.pdf" rel="noopener" target="_blank"><u>Manufacturer&apos;s Manual</u></a></li><li style="font-size: 16px;"><a href="https://clive-coffee.gorgias.help/en-US/ascaso-steel-duo-setup-guide-884296" rel="noopener noreferrer" target="_blank"><u>Ascaso Steel DUO Setup Guide</u></a></li></ul>

Ascaso Steel DUO: User Manual

Step 1: Unboxing and Inspection Remove the machine from the box and place it on a stable, level surface. Before turning on the machine, inspect for damage that may have occurred during shipping. If you notice any damage, contact us immediately....

<h3 id="step-1-unboxing-and-inspection">Step 1: Unboxing and Inspection<em><br></em></h3><ul><li>Remove the machine from the box and place it on a stable, level surface.</li><li>Before turning on the machine, inspect for damage that may have occurred during shipping. If you notice any damage, <a href="https://clivecoffee.com/pages/contact" rel="noopener" target="_blank">contact us immediately</a>.</li><li>Save all packaging, as this is needed for <a href="https://clivecoffee.com/pages/returns-and-exchanges" rel="noopener" target="_blank">returns</a> and <a href="https://clivecoffee.com/pages/espresso-machine-repair-service" rel="noopener" target="_blank">repairs</a>.</li><li>You may now remove the laser film from the cup warming tray and the drip tray.</li></ul><h3 id="step-2-water-quality">Step 2: Water quality</h3><ul><li>Before introducing water to your machine, it&apos;s essential to test it to ensure it&apos;s adequately soft, around 50 ppm (parts per million). Use the included water test strips from your home barista starter kit to verify the hardness of your water. To learn more about our recommendations for water quality, check out our blog post,<a href="https://clivecoffee.com/blogs/learn/the-importance-of-water-and-your-espresso-machine">&#xA0;The Importance of Water and Your Espresso Machine.</a></li><li>Once you&apos;ve confirmed your water quality is adequate, fill the water reservoir located on the right side of the machine. <em>Note: do not use Zero water or reverse osmosis, as the machine will not register that the reservoir has been filled.</em></li></ul><h3 id="step-3-turning-on-your-machine-and-filling-your-thermoblock">Step 3: Turning on your machine and filling your thermoblock</h3><ul><li>Your machine is set for use on a 110v outlet and has a 20amp plug. If you have a 15amp outlet, attach the included 20 to 15amp converter cord. Prior to starting the machine, check if the hot water and steam switches are closed (in the up position). Check to ensure the machine is switched off (power switch in the up position) and the drip tray is inserted accurately.&#xA0;</li><li>You can plug your machine directly into a grounded socket (please don&apos;t use an extension cord) and turn it on by using the ON/OFF switch (the first switch) on the upper right side of the front panel. The white light under the ON/OFF switch will remain illuminated as the machine is ON.</li><li>The heating light (second to the left) will blink until the temperature on the PID has reached the set temperature (94 C or 201 F) in about ten minutes from a cold start. Now, you&apos;re ready to pull your first shots!&#xA0;</li></ul><h3 id="step-4-pulling-a-shot"><strong>Step 4: Pulling a Shot:</strong></h3><ul><li>The Ascaso Steel DUO is a thermoblock machine, so you will need to pull water through the grouphead by pushing the shot button down (second button from the left) for about 30 seconds before pulling your first shot.&#xA0;</li></ul><h3 dir="ltr" id="isPasted"><span style="text-decoration: none; font-size: 16px;">Additional Resources:&#xA0;</span></h3><p dir="ltr"><span style="text-decoration: none; font-size: 16px;">If you need help dialing in your equipment or pulling shots, check out the articles below or&#xA0;</span><span style="font-size: 16px;"><a href="https://clivecoffee.com/pages/contact" style="text-decoration:none;"><span style="text-decoration:underline;">contact our coffee experts and technicians</span></a></span><span style="text-decoration: none; font-size: 16px;">.</span></p><ul><li dir="ltr" style="font-size: 16px;"><a href="https://clivecoffee.com/blogs/learn/how-to-make-great-espresso" style="text-decoration:none;"><span style="text-decoration:underline;">How to Pull the Perfect Shot</span></a></li><li dir="ltr" style="font-size: 16px;"><a href="https://help.clivecoffee.com/en-US/dialing-in-your-grinder-883801" style="text-decoration:none;"><span style="text-decoration:underline;">Dialing In Your Grinder</span></a></li><li dir="ltr" style="font-size: 16px;"><a href="https://clivecoffee.com/products/home-barista-online-intro-to-espresso" style="text-decoration:none;"><span style="text-decoration:underline;">Coffee School: Intro to Espresso</span></a><span style="text-decoration: none;">&#xA0;</span></li><li dir="ltr" style="font-size: 16px;"><a href="https://help.clivecoffee.com/en-US/articles/getting-started-203675" style="text-decoration:none;"><span style="text-decoration:underline;">Clive Help Center: Getting Started</span></a></li><li dir="ltr" style="font-size: 16px;"><a href="https://clivecoffee.com/blogs/learn/espresso-machine-cleaning-maintenance" style="text-decoration:none;"><span style="text-decoration:underline;">Cleaning &amp; Maintenance</span></a></li><li dir="ltr" style="font-size: 16px;"><a href="https://clivecoffee.com/blogs/learn" style="text-decoration:none;"><span style="text-decoration:underline;">Clive Coffee: Blogs &amp; Videos</span></a></li><li style="font-size: 16px;"><a href="https://clive-coffee.gorgias.help/en-US/ascaso-steel-duo-user-manual-884295" rel="noopener noreferrer" target="_blank"><u>Ascaso Steel DUO User Manual</u></a></li><li style="font-size: 16px;"><a href="https://links.imagerelay.com/cdn/2615/ql/31dd4c172cfe4d918730bc735ae333a1/MAN.38_V8_-_MANUAL_STEEL-STEEL_PID_2022--1-.pdf" rel="noopener" target="_blank"><u>Manufacturer&apos;s Manual</u></a></li></ul>

Ascaso Steel DUO: Setup Guide

Clive Coffee

Getting Started

Ascaso

Ascaso Steel DUO

Plumbing an Espresso Machine for Flojet Installation

Water Filter and Softener System Installation

The Importance of Water Composition in Espresso

Formatting Examples

How Water Affects Your Espresso Machine

Upgrading your Water Softener Cartridge from 2 Cartridges to 1

How Water Can Make or Break Your Coffee

Water

Using Grindz to Clean Your Grinder

Dialing In Your Grinder

Jammed Burrs in your Espresso Grinder

How to Clean Your Grinder

Espresso Tech 101: Testing a Motor Capacitor

Grinder Cleaning & Maintenance

Espresso Tech 101: Basic Bench Testing

Removing and Cleaning Group Head Screens

How to Clean and Backflush E61 Group Head Machines

Understanding Your Brew Pressure Gauge

Using Rinza to Clean Your Steam Wand

Steam / Hot Water Leak: Diagnosis & Repair

PID Settings and Clive Recommended Settings

How to Clean and Backflush (non-E61 Group Head) Espresso Machines

E61 Cam Lubrication for Sticky/Squeaky Brew Lever

Water: Descaling Your Espresso Machine

E61 Gicleur Inspection and Cleaning

Cup Ratings; What do they mean?

Espresso Tech 101: Vibratory Pump Re-Priming

Espresso Machine Cleaning & Maintenance

Espresso Brew Ratios From La Marzocco

What is Channeling?

How to Pull the Perfect Shot of Espresso

Single baskets: What's the deal?

How to Tamp (Correctly)

Brew Ratios, Basket Sizes, and the Confusion over a "Double Shot"

Clive's Flow Control Recipe

Coffee & Pulling Shots

Steam Wand Tips and Milk Steaming Speed

How to Make Latte Art

How to Steam Milk

Steaming Milk

Espresso 101

La Marzocco: Receiving Your Espresso Machine

Unboxing Your Machine

Machine Serial Number Locations

Unboxing

Repackaging the ECM Synchronika

Repackaging the Profitec Pro 700

Repackaging the LUCCA A53/A53 Mini (Vivaldi II/Mini Vivaldi II)

Repackaging the LUCCA A53/A53 Mini (Vivaldi II/Mini Vivaldi II) with Instapack

Repackaging the Profitec Pro 300

Repackaging the ECM Casa V

Repackaging the LUCCA M58

Repackaging a QM67 in Pro 500 Box

Repackaging the ECM Classika

Repackaging the Profitec Pro 600

Repackaging the Rancilio Silvia Pro or Pro X

Repackaging the Profitec Pro 500

Repackaging the Profitec Pro 800

Repackaging the ECM Puristika

Repacking the Lelit Mara X

Repackaging the Lelit Bianca

Repackaging the Lelit Elizabeth

Repackaging the Eureka Atom 65 / 75

Repackaging the Bezzera Duo DE/MN

Repackaging the Bezzera BZ10

Repackaging the Alex Duetto

Repackaging the Eureka Zenith

Repackaging the Macap M7D

Repackaging the Profitec T64

Repackaging Instructions

Clive Coffee Warranty

Repairs

Getting Warranty Service

Clive Coffee 1-year Commercial Warranty

Espresso Machine: Need Technical Assistance?

Grinders: Need Technical Assistance?

Warranty and Repairs

Credit Card Charges for Espresso Machines

Free ground shipping over $75

Changes, Holds, or Pick-Up Requests to Orders

How do I modify an order once it's been placed?

Returns & Exchanges

How to track a freight shipment

Order Changes, Returns, Shipping & Payment

Warranty, Ordering & Returns

Open Box vs Certified Pre-Owned

Trade-In Program Details

Open Box, Certified Pre-Owned & Trade-In Program

LUCCA A53 Mini: Using Pre-Infusion

LUCCA A53 Mini / Mini Vivaldi II: Draining the Boiler

LUCCA A53 Mini: User Manual

LUCCA A53 Mini: Setup Guide Video

LUCCA A53 Mini / Mini Vivaldi: Adjusting The Expansion Valve

LUCCA A53 Mini / Mini Vivaldi: Vacuum Breaker

LUCCA A53 Mini / Mini Vivaldi: Cleaning the Fill Probe

LUCCA A53 Mini / Mini Vivaldi: Replacing Safety Valve

LUCCA A53 Mini / Mini Vivaldi: Steam Boiler Temperature Sensor Cleaning and Replacement

LUCCA A53 / A53 Mini / Vivaldi / Mini Vivaldi: Cleaning or Replacing Group Head Solenoid (pre-2019)

LUCCA A53 Mini / Mini Vivaldi: Cleaning Fill Solenoid

LUCCA A53 / A53 Mini / Vivaldi: Group Head Cleaning and Maintenance

LUCCA A53 Mini / Mini Vivaldi: Hot Water Solenoid Disassembly

LUCCA A53 Mini / Mini Vivaldi: Cleaning Flow Meter

LUCCA A53 Mini / Mini Vivaldi: Cleaning Fill Probe and Sealing Boiler Connection

LUCCA A53 Mini / Mini Vivaldi: Inspecting and Cleaning the Water Tank Check Valve

LUCCA A53 Mini / Mini Vivaldi: Inspecting Inlet Tubing

Lucca A53 Mini / Mini Vivaldi: Expansion Valve (OPV) Service and Replacement

Cleaning/Maintenance

LUCCA A53 Mini: Steam Boiler Over-pressurizing

LUCCA A53 Mini / Mini Vivaldi: Vibratory Pump Replacement

LUCCA A53 Mini: No Water From Group Head

LUCCA A53 Mini: Machine Not Turning On

LUCCA A53 Mini / Mini Vivaldi: OPV / Steam Gauge Fitting Leak

LUCCA A53 Mini: Priming the pump

LUCCA A53 Mini: Steam Boiler Not Heating

LUCCA A53 Mini / Mini Vivaldi: Replacing the Steam Lever

LUCCA A53 Mini: No Hot Water From Water Tap

LUCCA A53 Mini / Mini Vivaldi: Pump Pressure Gauge Vibration/Oscillation

LUCCA A53 / A53 Mini: Flowmeter Error / Volumetric Dosing problems

LUCCA A53 / A53 Mini: Machine Tripping the GFCI

LUCCA A53 Mini: Draining Steam Boiler With No Drain Nut

LUCCA A53 / A53 Mini: 15 & 20 Amp Power Modes

LUCCA A53 Mini / Mini Vivaldi: Replacing the Pressure Gauge

LUCCA A53/A53 Mini: SSR (Solid State Relay) Replacement

Lucca A53 Mini / Mini Vivaldi: Replace Magnet Float

Lucca A53 Mini: Force-flushing the Group Head

LUCCA A53 Mini / La Spaziale Mini Vivaldi: Fuse Housing Inspection and Replacement

General Troubleshooting

LUCCA A53 Mini: Programming Steam Boiler On/Off

LUCCA A53 / A53 Mini: Programming Volumetric Settings

LUCCA A53 / A53 Mini: Programming Steam Temperature Settings

Programming

LUCCA A53 / A53 Mini: Drying Inside of Temp Probe

LUCCA A53 Mini / Mini Vivaldi: Removing Steam Boiler Fill Valve

LUCCA A53 Mini: Steam Valve Assembly Replacement

Steam Boiler Maintenance/Troubleshooting

LUCCA A53 Mini / Mini Vivaldi: Replacing Coffee Boiler Temperature Probe

LUCCA A53 / Mini / Vivaldi: Testing the Coffee Boiler Temperature Sensor

Brew Boiler Maintenance and Troubleshooting

LUCCA A53 Mini / Mini Vivaldi: Removing the Front Panel

LUCCA A53 / A53 Mini: Installing Wood Panels

LUCCA A53 / A53 Mini / Vivaldi / Mini Vivaldi: Side & Front Panel Alignment

LUCCA A53 / Mini / Vivaldi: Panel Removal

Panel Removal and Installation

LUCCA A53 Mini: Installing Drip Tray Drain

LUCCA A53 Mini: Installing a Pre-Infusion Chamber

Install Upgrades

LUCCA A53 Mini/Mini Vivaldi

LUCCA A53: Draining the Boilers

LUCCA A53 Espresso Machine: Setup Guide

LUCCA A53: User Manual

LUCCA A53: Guide to Error Codes

LUCCA A53 / La Spaziale Vivaldi: Fuse Housing Inspection and Replacement

LUCCA A53 / Vivaldi: Misaligned Pressure Gauge

LUCCA A53 / La Spaziale Vivaldi: Rotary Pump Pressure Adjustment

LUCCA A53 / Vivaldi: Fuse Inspection

LUCCA A53 / Vivaldi: Expansion Valve Adjustment and Seat Replacement

LUCCA A53 / Vivaldi: Accessing Main Computer (CPU)

LUCCA A53 / Vivaldi: 15 & 20 Amp Power Modes

LUCCA A53 / Vivaldi: Replacing Rotary Pump

General Maintenance

LUCCA A53 / Vivaldi: Cleaning the Flow Meter Gicleur

LUCCA A53 / Mini / Vivaldi: Cleaning Hot Water Tap Tubing

LUCCA A53 / Vivaldi: Cleaning Fill Solenoid

LUCCA A53 / Vivaldi: Hot Water Solenoid Disassembly

LUCCA A53 / A53 Mini / Vivaldi / Mini Vivaldi: Cleaning or Replacing Group Head Solenoid (2019-Present)

LUCCA A53 / A53 Mini / Vivaldi / Mini Vivaldi: Inspecting and Cleaning Group Head Passages