Espresso Machine: Need Technical Assistance?Updated 4 months ago

If you are having trouble with your Espresso Machine and are not sure what the best route is for repair, you can follow the links in this article that will get you where you need to be!

Below is a list of the brands we carry with links to the correct troubleshooting form for your machine:

• LUCCA: A53, M58, X58, Solo.
  • You can fill out our troubleshooting form here
  • You can find help center articles for LUCCA here

• ECM: Synchronika, Mechanika Slim, Classika, Casa V, Puristika.
  • You can fill out our troubleshooting form here
  • You can find help center articles for ECM here

• Profitec: Drive, Move, Jump, GO, Pro 800, Pro 700, Pro 600, Pro 500, Pro 400, Pro 300.
  • You can fill out our troubleshooting form here
  • You can find help center articles for Profitec here

• Rocket: Appartamento, Appartamento TCA, R58, Giotto, R Nine One
  • You can fill out our troubleshooting form here
  • You can find help center articles for Rocket here

• Lelit: Bianca, Mara X, Elizabeth.
  • <1yr old
    • Lelit has a dedicated support team you can contact here
  • >1yr old
    • You can fill out our troubleshooting form here
  • You can find help center articles for Lelit here
  • Lelit also has a Youtube channel here

• Rancilio: Silvia, Silvia Pro, Silvia Pro X.
  • You can fill out our troubleshooting form here
  • Rancilio has a dedicated support team you can contact here
    • Service 24/7 Hotline (877) 642-940
  • You can find help center articles for Rancilio here 

• Breville: Barista Pro, Oracle Touch.
  • Breville handles all support directly
    • You can find their troubleshooting form here
    • They also have a phone number
      • 866-273-8455 Mon - Fri from 8AM - 4:30PM PT

• La Marzocco: Linea Mini, GS3
  • La Marzocco has a home solutions team for troubleshooting
    • You can find their form here
    • Or call for technical assistance
      • Monday through Friday. (206) 258-2532 

• Flair: 58 Pro 2, 58 plus, Classic
  • You can fill out our troubleshooting form here
  • Flair has a knowledge base you can find here

• Ascaso: Steel Duo
  • You can fill out our troubleshooting form here
  • Ascaso has some articles on their site here